Job Description
This job is for a General Manager who will lead the KZN Coastal region for Fidelity Services Group, a company specializing in security and investigations. Based in Durban, KwaZulu-Natal, the role focuses on driving business growth, managing operations, and ensuring customer satisfaction across multiple branches.
Key Responsibilities:
- Lead and motivate a team of branch managers to achieve high performance
- Grow revenue by acquiring new business and expanding into new markets
- Manage financial health of the region, including profit and loss, budgets, and forecasts
- Deliver excellent customer service and operational efficiency
- Develop and implement strategies for long-term growth
Requirements:
- Degree or diploma in business management (e.g., BCom)
- 3-5 years of senior management experience
- Strong leadership skills in sales, commercial strategy, and operations
- Experience managing budgets, financial forecasts, and P&L statements
- Strategic mindset with focus on growth and performance
- Grade B Security Certificate (or in process)
Benefits:
- Permanent full-time position with career growth opportunities
- Dynamic and fast-paced work environment
- Focus on employee development and business ethics
- Encourages applications from historically disadvantaged candidates and Black female candidates