Job Description
This job is for an Internal Technical Sales Representative working at a chemical manufacturing company based in Johannesburg, Gauteng. The role involves handling sales, customer service, and some technical tasks like testing products. You will work closely with customers, both over the phone and in person, to help them buy and receive products smoothly.
Key Responsibilities:
- Answer incoming calls and assist customers with questions about prices, product availability, payments, and delivery issues.
- Follow up on deliveries and payments to ensure smooth operations.
- Handle customer complaints and make outgoing calls to find new sales opportunities.
- Assist customers visiting the office with product information, deliveries, and payments.
- Keep the sales team updated on customer needs and interests.
- Manage administrative tasks, including organizing documents.
- Test product samples to ensure quality standards, including routine samples, expired products, and quality complaints.
- Prepare solutions for testing and maintain stock of necessary chemicals.
- Conduct daily stock counts, report discrepancies to the Stock Controller, and assist with regular and quarterly stock checks.
Requirements:
- Matric (Grade 12) as the highest qualification.
- At least 2 years of experience in general branch administration and internal sales (telesales and counter sales).
- Mid-level career background preferred.
Benefits:
- Permanent position with job security and growth opportunities.
- Experience in sales and technical testing, beneficial for careers in manufacturing or related industries.
- On-site work in Edenvale, Gauteng.