This job is for an IT Product Manager focused on Marketing and Customer Relationship Management (CRM) at Cape Union Mart International. The role involves shaping technology products for personalized customer experiences, marketing automation, and data-driven retail operations. Key responsibilities include defining product vision, managing CRM tools (Oracle Customer Engagement, Responsys, etc.), collaborating with cross-functional teams, and ensuring compliance with data privacy standards. Requirements include 5+ years of product management experience, CRM expertise, and familiarity with Agile methodologies. The position is permanent, full-time, and based in Cape Town, with occasional travel.