Job Description
This job is for a Booking Clerk at Hyundai SA, specifically at the Hyundai Milnerton dealership in Milnerton, Western Cape. You will be responsible for managing bookings and ensuring smooth operations for customers who want to schedule services, test drives, or other appointments. The role is permanent and plays a key part in keeping the dealership organized and customer-focused.
Key Responsibilities:
- Handle all incoming booking requests via phone, email, or online forms
- Create, update, and cancel bookings with accurate details
- Provide excellent customer service and resolve booking issues
- Maintain accurate records and process paperwork correctly
- Collaborate with sales/service teams for smooth operations
- Generate booking trend reports to improve processes
Requirements:
- Experience in booking/administrative roles (hospitality/travel preferred)
- Strong communication and customer service skills
- Organizational skills with attention to detail
- Proficiency in booking software and Microsoft Office
- Problem-solving abilities
Benefits:
- Full-time position with Hyundai SA
- Supportive work environment
- Opportunities for professional growth