Job Description
This is a full-time remote position for a Business Analyst (Product Owner) working for a global logistics and freight forwarding company. The role is based in Gqeberha/Port Elizabeth, Eastern Cape but will be performed remotely. Responsibilities include managing a digital platform used by customers worldwide, ensuring it meets business needs and global standards. Key tasks involve creating and updating the digital product roadmap, collaborating with IT, sales, operations, and leadership teams, and turning business goals into actionable plans. You will engage with customers and internal teams to understand needs, map supply chain workflows, and redesign business processes. Data and analytics will guide decision-making, while collaboration with UX/UI designers will improve user experience. The role also involves tracking digital trends, managing the product backlog, coordinating testing and training, and acting as the main point of contact for the product. Requirements include 5+ years of experience in digital product management, a degree in a relevant field, and skills in business process mapping, SQL, and product management tools.