This role involves supporting and troubleshooting fulfillment systems in warehouses and distribution centers. Responsibilities include fixing software issues related to inventory tracking, order processing, and shipment management. You will collaborate with warehouse staff to optimize system usability and performance, analyze system efficiency, and assist in staff training. Problem-solving skills and basic technical knowledge (e.g., SQL, scripting) are essential. A qualification in IT or related fields is advantageous, though experience may suffice.