This job is for a Customer Relationship Consultant based in Johannesburg, Gauteng. You will work for Fidelity Services Group, specifically in the Fidelity ADT division under the FADT – Gauteng business unit. The role focuses on building and maintaining strong relationships with key clients to drive company growth and success. Key responsibilities include acting as the main point of contact for clients, collaborating with internal teams to develop growth strategies, preparing proposals and quotes, organizing client events, and providing regular performance reports. The role also involves resolving client concerns, analyzing industry trends, and identifying new business opportunities. Travel may be required for client meetings or industry events.