What the job is: This job is for a Service Ambassador at Virgin Active in Alberton, Gauteng. You will be the friendly face of the club, ensuring members have a great experience every time they visit. Your role involves greeting members, checking them in, answering questions, and guiding them through their visit. You will also handle member needs, complaints, and promote fitness events to keep members engaged. On the exercise floor, you will enforce safety rules, maintain cleanliness, and create a positive environment. Training and development will be provided to improve skills.