Job Description
This job is for a Service Ambassador at Virgin Active in Alberton, Gauteng. You will be the friendly face of the club, ensuring members have a great experience every time they visit. Your role involves creating a welcoming environment, greeting members, controlling facility access, and providing excellent customer service. You will engage with members to ensure satisfaction, assist with digital tools, and encourage participation in fitness events. Additionally, you will maintain a safe and clean exercise area, enforce club rules, and receive training to improve skills. The ideal candidate has a Grade 12 certificate, completed Reception Academy training, and at least one year of customer-facing experience. Passion for fitness, problem-solving, and communication skills are essential.