Job Description
We are looking for a friendly and skilled Customer Service Agent to join our team in Johannesburg, Gauteng. This role involves assisting customers with fibre internet needs through chat, email, or phone. Responsibilities include resolving technical issues, managing customer complaints, providing product information, and maintaining detailed records of interactions. Qualifications include a high school diploma, preferably with experience in customer service or telecommunications. The position is a contract role paying R90,000 per year, with opportunities for skill development in fibre technology and customer service.