Job Description
This job is for a Booking Specialist at MyResidence Africa, a company providing serviced executive apartments for business travelers across Africa. The role involves handling bookings for clients including travel agencies, corporate travel managers, and businesses. Based in Cape Town (Kenilworth), you will manage over 500 properties in 60 cities across the continent. Key responsibilities include processing booking requests, negotiating special requests, confirming bookings, and liaising with finance and guest liaison teams. You will also communicate with the property acquisition team to ensure properties meet client needs and handle cancellations or special requests professionally. Administrative duties include following company booking processes, managing cancellations, and maintaining accurate records. Requirements include 5+ years of travel/hospitality experience, proficiency in Microsoft Office, strong communication skills, and a tertiary qualification in hospitality. The role offers a salary of R12,000-R15,000 per month, standard working hours (8:30 AM - 5:00 PM), and flexible hours may be discussed.