Job Description
This job is for a Call Centre Agent at Advtech’s Rosebank International, part of South Africa’s largest private education group. Based in Johannesburg, Gauteng, the role is permanent and focuses on helping students and parents explore education opportunities at Rosebank College. The company has over 48,000 students nationwide and seeks individuals passionate about making a real difference in students’ lives by promoting academic success and career growth.
**Key Responsibilities:**
- Make cold calls to market Rosebank College to prospective students and parents.
- Contact existing students and families to discuss enrolling siblings or reactivating inactive accounts.
- Set up phone consultations and guide applicants through the application process.
- Explain course details, answer queries, and build relationships to encourage enrollment.
- Ensure students understand deadlines and next steps for joining the college.
**Requirements:**
- Matric (Grade 12) or NQF Level 4 qualification.
- Preference for 1+ year of sales experience (not mandatory).
- Strong communication, attention to detail, and ability to work under pressure.
- Organized, time-management skills, and teamwork orientation.
- Sales qualification is a plus but not required.
**Benefits:**
- Full-time position in a growing education company.
- Experience in sales and customer service for future career growth.
- Diversity-friendly workplace with preference for employment equity candidates.
**Note:** If no response within two weeks, assume application was unsuccessful.