Job Description
What the job is: This job is for an Admin Manager (Retail) at iStore, Africa’s largest Apple Premium Reseller. The company has over 40 stores across Africa, offering expert advice, repairs, business support, and training for Apple products. You will be based in Pietermaritzburg, KwaZulu-Natal, leading back-of-house operations for the Midlands region.
What you will do: As the Admin Manager, you will lead a team and ensure positive experiences for both staff and customers. Key tasks include managing back-of-house operations efficiently, enforcing iStore policies, and improving systems/processes through regular reviews.
What you need: Matric completion (tertiary qualification preferred). Minimum 5 years of team leadership experience in fast-paced, high-turnover retail environments. Must demonstrate matrix management skills, adaptability, and a track record of delivering excellent customer service and meeting store targets.
What you will get: Permanent full-time position with career advancement opportunities. On-site work in Pietermaritzburg, KwaZulu-Natal, with benefits of working for a leading Apple retailer in Africa.