This is a Duty Manager job opening in the Western Cape. The role involves overseeing daily operations, managing staff, and ensuring excellent customer service in a fast-paced environment. Key responsibilities include supervising team activities, resolving customer concerns, maintaining operational records, and training new staff. Qualifications include 3-5 years of supervisory experience, strong leadership skills, and preferably a diploma in hospitality, retail, or business management. The position is full-time, on-site in the Western Cape region.