What the job is: This is a Loan Consultant position at Unifi, a company offering simple and fast personal loans across Kenya, Zambia, Uganda, South Africa, and Tanzania. As a Loan Consultant in Nairobi, you will be the first point of contact for clients, guiding them through the loan application process in a friendly and professional manner. What you will do: Greet clients warmly, explain loan products clearly, collect client information accurately, and handle cash/sensitive data responsibly. Meet branch targets through efficient daily work, client follow-ups, and maintaining a clean branch. Represent Unifi’s values by treating clients with dignity, protecting their information, and adhering to lending rules. Promote Unifi’s services in the community and share improvement ideas. What you need: A certificate, diploma, or degree in Banking & Finance, Business Administration, Marketing, or related fields. At least 1 year of experience in customer-facing, sales, or retail roles. Strong communication skills in English and a client-first mindset. What you will get: Competitive salary with performance incentives, permanent full-time role, and opportunities for growth in a supportive environment.