Job Description
This is a temporary Customer Service Agent position at FlySafair, an airline company based in Johannesburg, Gauteng. You will assist passengers with travel needs, ticket bookings, and flight changes while ensuring a smooth experience. Responsibilities include handling delays/cancellations, managing customer complaints, and maintaining confidentiality. Requirements: Grade 12 or equivalent, airport/ticket sales experience, weekend/public holiday availability, proficiency in Microsoft Office, strong English communication, and conflict resolution skills. Benefits include aviation industry experience and exposure to a fast-paced environment.