This job is for a Retail Operations Support Manager at Dis-Chem Pharmacies Limited, based in Midrand, Gauteng. You will manage and improve the support system for stores, ensuring smooth daily operations by resolving issues like pricing errors, stock problems, and promotion mistakes quickly. Responsibilities include leading a support team, collaborating with pricing, inventory, IT, and commercial teams, analyzing data to prevent recurring issues, and setting service level agreements (SLAs) to meet deadlines. Qualifications include a diploma or degree in Commerce, Retail Management, Supply Chain, or Business Administration, or 5+ years of experience with 2 years in leadership. Experience in retail operations, problem-solving, and data-driven decision-making is essential. This is a permanent full-time position with opportunities for growth.