Job Description
This is a full-time position for a Customer Complaints Advisor at Huntswood, based in Durban, KwaZulu-Natal. The role involves handling customer and Claims Management Company (CMC) queries in a financial services environment, ensuring compliance with regulations and company policies. Key responsibilities include managing customer complaints, updating records, and maintaining detailed case notes. Applicants must have at least a Matric (NQF Level 4) qualification and 1+ years of experience in a similar role. Strong communication skills and familiarity with financial services regulations are preferred.