This job is for a Facilities Manager at CBRE Excellerate, a leading company in commercial real estate services. You will be responsible for managing the day-to-day operations of a shopping mall in New Cairo, Egypt. The role focuses on ensuring the mall runs smoothly, stays safe, and provides a great experience for tenants and visitors.

What you will do:
- Oversee all daily operations of the mall’s facilities, including hard services (maintenance) and soft services (cleaning, security).
- Manage preventive and corrective maintenance for systems like HVAC, electricity, plumbing, fire safety, and elevators.
- Handle housekeeping, security, landscaping, pest control, and waste management.
- Monitor contractors to ensure they meet SLAs and KPIs.
- Conduct regular site inspections for safety, health, and environmental compliance.
- Address tenant maintenance requests and operational needs.
- Lead emergency response and develop corrective action plans.
- Prepare and track OPEX and CAPEX budgets.
- Lead a team of engineers, technicians, and service supervisors.
- Create reports, maintenance plans, and performance dashboards.

What you need:
- Bachelor’s degree in Mechanical or Electrical Engineering or related field.
- At least 5 years of experience in facilities management, preferably in shopping malls or commercial centers.
- Strong understanding of HVAC, electrical, plumbing, firefighting, and building systems.
- Experience managing hard and soft services, contractor management, and SLA/KPI monitoring.
- Excellent leadership, communication, and problem-solving skills.
- Good command of English and proficiency in Microsoft Office.

What you will get:
- Contract-based position with a global leader in real estate services.
- Opportunities for personal and professional growth in a supportive environment.