Job Description
This job is for a Debt Collections Agent working on a UK-focused campaign for Procera Group, based in Mount Edgecombe, KwaZulu-Natal. You will handle debt recovery tasks for UK-based customers, requiring strong communication skills and a professional approach. Responsibilities include collecting overdue payments, maintaining accurate records, negotiating with debtors, and providing excellent customer service. Qualifications include Matric completion, computer proficiency, and fluency in English. Experience in customer service or collections is advantageous. The role offers permanent full-time employment with flexible working hours, including alternate shifts.