This is a part-time position for a Technical Support Consultant at iStore Constantia in Cape Town. iStore is Africa’s largest Apple Premium Reseller, offering expert advice, repairs, business solutions, training, and technical support for all Apple products. The role involves providing technical support to customers by troubleshooting and fixing Apple device issues, assisting with software/hardware problems, and offering training on device usage. The ideal candidate must have completed Matric, hold a recognized IT qualification (e.g., A+ or N+), and have prior experience in helpdesk or first-line support. Strong technical skills, especially with Apple products, and excellent customer service abilities are required. The role is permanent part-time with opportunities for growth in retail and technical support.