This job is for a Customer Experience Administrator at Brights Hardware in Stonewood, Western Cape. You will be the main point of contact for customers, handling inquiries, purchases, and concerns to ensure a positive experience. Responsibilities include managing customer profiles, preparing online orders, assisting with stock checks, and collaborating with support teams. The role requires Matric or equivalent qualification, with experience in customer service or omnichannel being advantageous. Key skills include problem-solving, communication, and organizational abilities. The position is permanent full-time with opportunities for growth in a well-known retail brand.