This is a full-time Operations Manager position at Fidelity Security Services, based in George, Western Cape. The role involves overseeing multiple operations managers to ensure security services meet client needs while handling key areas like client relations, human resources, fleet management, expense control, investigations, and security officer deployment. You will report directly to the Branch Manager and manage several Operations Managers to ensure security services meet client requirements. Responsibilities include maintaining strong client relationships, overseeing allocated areas to meet contractual obligations, managing security officers, assessing service quality, supervising staff, handling administrative duties, and liaising with management and regional teams. Knowledge of ISO 9001:2008 Quality Management is essential.