This job is for a Collections Agent at homechoice, a well-known South African homeware retailer based in Cape Town. The role involves assisting customers with unpaid debts by negotiating fair payment plans. Key responsibilities include meeting monthly collection targets, maintaining customer records, and providing professional customer service. The ideal candidate will have at least Matric (Grade 12) and experience in collections, call centers, or customer service. Strong communication, negotiation, and computer skills are essential. This is a permanent full-time, on-site position in Cape Town with opportunities for growth.