Job Description
This job is for a Service Advisor at Hyundai SA, located in Cape Town, Western Cape. You will be the main point of contact for customers requiring vehicle services or repairs. Responsibilities include managing customer inquiries, booking appointments, preparing service estimates, and ensuring a positive customer experience. You will work closely with technicians, handle complaints professionally, and stay updated on automotive technologies and service methods. Qualifications include a high school diploma, prior customer service experience (preferably in automotive), strong communication skills, and proficiency in service management software. This is a permanent position with opportunities for growth in a customer-focused environment.