This job is for a Senior Support Consultant at Red Ember Technology, specializing in customer support and consulting for business software. The role is based in Centurion, Gauteng. As a Senior Support Consultant, you will be the main point of contact for clients using Sage 300 People, providing top-tier support through phone, email, and Microsoft Teams. Responsibilities include resolving complex issues, troubleshooting technical problems, and improving support processes. You will analyze system settings, employee data, and payroll results, using Microsoft SQL Server for data checks. Additional tasks include assisting with system setup, user training, and knowledge-sharing with the team. The ideal candidate has 5+ years of experience with Sage 300 People, strong problem-solving skills, and excellent communication abilities. A Bachelor's Degree is preferred, and certifications in Sage 300 People are advantageous.