Frogfoot Networks is looking for a Network Operations Center (NOC) Tier 1 Engineer to join their team in the Assurance department. This role involves providing technical support to customers and internal teams, troubleshooting network issues, and ensuring smooth network operations. The position is remote across South Africa and requires 24/7 availability for shifts, after-hours work, and standby duties. Key responsibilities include handling customer cases, escalating issues, and maintaining SLAs. Qualifications include Matric, A+ or N+ certification, and 1+ years of IT/network support experience. Strong communication and problem-solving skills are essential.