Job Description
This is a full-time position for a Senior Client Service Executive at Catch, a company in the financial services industry. Located in Sandton, Gauteng, this role involves managing client relationships, reclaim documentation processes, and cross-functional collaboration to ensure client satisfaction and operational efficiency. Key responsibilities include acting as the main point of contact for clients, coordinating with banks, tax authorities, and internal teams, and preparing regular reports on reclaim status. The ideal candidate will have at least 2 years of experience in client service or financial services, preferably with a qualification such as CA(SA), CFA, or a BCom Finance Honours degree. Strong organizational, communication, and problem-solving skills are essential, along with proficiency in advanced Excel and the ability to manage multiple tasks under pressure.