Job Description
This job is for an Operations Manager based in Kimberley, Northern Cape. You will work for Fidelity Services Group, a company that provides security and investigation services. Your role will involve overseeing daily operations of a large branch and ensuring security services meet client needs. Responsibilities include managing operations, financials, transport, HR, ISO standards, client portfolios, and contractual agreements. You will lead operations managers, site managers, and supervisors to resolve client issues efficiently. Key tasks include planning, organizing, leading, and controlling operations, attending client meetings, reviewing staff performance quarterly, preparing annual budgets, managing assets and fleet control, submitting reports, conducting risk assessments, and maintaining client relationships. Qualifications include a Matric certificate, PSIRA Grade A registration, 10+ years in security with senior management experience, ISO 9001:2008 knowledge, strong people management skills, administrative/communication abilities, financial management experience, and a clean criminal record. The role offers full-time permanent employment with growth opportunities.