Job Description
This job is for a Director of Consumer Protection in the Gauteng Province. You will work for the Department of Economic Development, specifically under the Chief Directorate of Consumer Affairs. The role is based in Johannesburg at Umnotho House, 56 Eloff Street (Marshalltown). This is a senior management position focused on protecting consumers' rights and ensuring businesses follow fair practices.
Key Responsibilities:
- Develop and review strategies, policies, and procedures for consumer protection in line with national and provincial laws.
- Monitor business compliance with consumer protection laws and advise on legal matters.
- Handle consumer complaints through assessment, investigation, and resolution within set timeframes.
- Analyze complaint trends to identify risks and suggest solutions.
- Represent consumers in court cases involving unfair business practices.
- Collaborate with other government departments to improve consumer protection efforts.
Requirements:
- University degree in Law (NQF Level 7) and admission as an Attorney or Advocate in South Africa.
- Certificate from the National School of Government to enter the Senior Management Service (SMS).
- 5-8 years of experience as a legal practitioner in civil litigation, consumer protection, or regulatory enforcement.
Benefits:
- Competitive annual salary of R1,317,384 (including benefits).
- Full-time, on-site position in Johannesburg.
- Closing date for applications: 3 November 2026.