What the job is: An ICT Support Technician role providing technical assistance and troubleshooting computer issues across schools in Gauteng. Based in Sandton, the role involves traveling to school campuses to maintain IT systems, including networks, Wi-Fi, hardware, and software. Advtech, an education management company, seeks a reliable technician to ensure seamless IT operations for schools.

Key Responsibilities:
- Daily maintenance of school IT systems (networks, Wi-Fi, internet connections).
- Setup and management of computer hardware, software, and network equipment.
- Troubleshooting technical issues and escalating complex problems to specialists.
- Ensuring compliance with security protocols (updates, virus protection, access controls).
- Assisting teachers/students with software (Microsoft Office, Teams, SharePoint) and providing user guidance.
- Supporting student management/payment systems and maintaining accurate device records.

Requirements:
- Minimum 3 years of IT support experience.
- ICT Diploma or equivalent qualification.
- ITIL v3 Foundation certification preferred.
- Strong problem-solving skills, network knowledge, and ability to explain technical issues simply.
- Self-motivated with organizational skills for fieldwork.

Benefits:
- Full-time position in the education sector.
- Experience in IT support, cybersecurity, and edtech.
- Travel allowances for school visits.