This job is for a Credit Controller based in Midrand, Gauteng, working for Fidelity Services Group (Fidelity ADT division). The role involves collecting overdue payments, improving cash flow, and reducing bad debts. Responsibilities include calling clients to collect payments, managing accounts receivable, handling debit order resubmissions, verifying client details, and encouraging electronic communication. You will work with clients to settle overdue accounts, follow up on payment promises, send letters of demand, and manage suspense accounts. Additional tasks include handling client queries, preparing administrative documents (credit notes, refunds, fund transfers), reconciling accounts, and maintaining high customer service standards.