Job Description
This is a full-time position for a Medical Receptionist and Patient Coordinator at a growing medical practice in Johannesburg, Gauteng. The practice specializes in reconstructive and aesthetic care, serving both local and international patients. You will be the first point of contact for patients, ensuring they feel welcome and well taken care of from arrival to departure.
Key Responsibilities:
- Handle all reception duties including greeting patients, managing appointment schedules, and confirming bookings.
- Assist with administrative tasks such as maintaining patient records, filing documents, and processing payments.
- Coordinate surgical procedures, ensuring all preparations are made before appointments and following up with patients afterward.
- Provide excellent communication through phone, email, and WhatsApp Business.
Requirements:
- Matric or equivalent qualification, with a recognized tertiary diploma or degree in a relevant field.
- Minimum 2 years of experience in a professional, client-facing administrative or reception role, preferably in healthcare.
- Excellent written and spoken English, strong computer skills (Microsoft Office, email, digital calendars, WhatsApp Business).
- Well-organized, detail-oriented, and able to work independently with discretion.
Benefits:
- Competitive salary: R150,000 - R170,000 per annum.
- Permanent position with job security and growth opportunities in a reputable medical practice.
- Supportive work environment focused on professionalism and patient care.