This is a full-time position for a Technical Support Consultant at iStore, Africa's largest Apple Premium Reseller. The role involves troubleshooting technical issues, providing software solutions, and offering training to customers. The ideal candidate must have completed Matric with a recognized IT qualification (e.g., CompTIA A+ or Network+) and prior Helpdesk experience. The position is permanent, offering growth opportunities in a fast-paced retail and technology environment.