This is a full-time position for a Technical Support Consultant at iStore, Africa’s largest Apple Premium Reseller. The role involves providing technical support for Apple products, troubleshooting issues, and assisting customers with device setup and repairs. The position is based in Durban, KwaZulu-Natal, and requires a recognized IT qualification (e.g., CompTIA A+ or Network+) and prior experience in helpdesk or first-line support. The ideal candidate is patient, problem-solving oriented, and able to handle customer inquiries professionally. Benefits include job security, training opportunities, and exposure to cutting-edge technology.