This is a permanent position for an E-Commerce and Digital Product Manager at KAL Group Ltd, specifically within their Agrimark Operations division. Based in Paarl, Western Cape, the role focuses on building and growing the digital presence of Agrimark, a fast-growing agri-retail business with over 100 stores across South Africa. The company supports farmers, rural communities, and lifestyle customers with high-quality products and services. The role involves leading the development and growth of the Agrimark app and online platform, managing the customer journey from browsing to ordering, collecting items, and managing accounts. Key responsibilities include creating and updating the product roadmap, designing and improving user experience, managing feature releases, and tracking growth metrics like user adoption, sales conversions, and revenue. The role also involves analyzing customer feedback, collaborating with teams like Supply Chain, Finance, Credit, Marketing, and branch operations, and managing relationships with external partners. The ideal candidate has a relevant degree and at least 3 years of experience in digital product management, e-commerce, or app product management, with experience across the full product lifecycle, e-commerce platforms, analytics tools, and agile delivery methods. A commercially minded approach, focus on customer needs, and ability to turn data into actionable decisions are crucial.