This job is for a Technical Infrastructure Manager based in Randburg, Gauteng. The role involves leading a technical team, improving customer service, and ensuring smooth operations in a fast-paced IT environment. Responsibilities include team leadership, daily progress meetings, service monitoring, performance reviews, project management, and collaboration with sales, development, and management teams. The ideal candidate has 10+ years of IT experience, including 5+ years of team management, with expertise in IT support, technical problem-solving, and project coordination. Strong communication skills and experience in business IT environments are required. The role offers a permanent position with a salary of around R1,000,000 per year, negotiable based on experience, and allows for hybrid work arrangements.