Job Description
This is a full-time job as a UK Energy Customer Service Advisor with Huntswood, based in Umhlanga, KwaZulu-Natal. The role involves assisting customers with their energy needs while working in a supportive team. Responsibilities include handling customer calls, chats, and emails with a focus on delivering high-quality service. You will identify potential issues, resolve complaints, and collaborate with internal teams to ensure customer satisfaction. Requirements include at least Matric (NQF Level 4), a clean criminal and credit record, basic computer proficiency, and 1-2 years of experience in gas or electricity customer service. Benefits include performance bonuses, retention rewards, breakfast on Mondays, skill development opportunities, and a positive work environment.