Job Description
This job is for a Sales Administration Assistant at Al Baraka Bank, working in Durban, KwaZulu-Natal. The role involves supporting the bank’s Retail Division with administrative tasks to help sales consultants and clients smoothly. You will be part of the Admin team, focusing on office and sales administration, client support, and back-office tasks.
Key Responsibilities:
- Handle emails from both inside the bank and from clients, ensuring timely responses.
- Request and log settlement details from the finance team for client inquiries.
- Prepare and send client statements, assist with bond cancellations, title deed releases, and logbook requests.
- Collect and submit FICA documents (ID, proof of address) and assist with UBO calculations.
- Manage debit order queries, assist with deal-related questions, and handle reimbursements.
- Ensure correct allocation of fees, deposits, and settlements by working with BSA Allocations.
- Print legal agreements, upload facility details, and log conditions, fees, and payments.
- Handle valuation quotes, reconcile valuators’ statements, and manage dormant account tasks.
- Create STC and payment packs for vehicle/equipment deals, draft manual fee invoices, and support consultants with daily tasks.
Requirements:
- Minimum qualification: Matric (Grade 12).
- Preferred: Diploma/Degree in a related field.
- At least 1 year of experience in financial services, preferably banking.
- Intermediate Microsoft Office skills.
- Understanding of banking systems, NCA, and FICA policies.
- Strong administrative skills and knowledge of Shariah laws.
Benefits:
- Temporary contract position with valuable banking/administration experience.
- Opportunity to work with a well-known bank in Durban.