Job Description
What the job is: This is a full-time HR and Payroll Service Desk role at Advtech in Sandton, Gauteng. You will be the first point of contact for employees, managers, and HR teams when they have questions or issues with HR and payroll systems. The job involves helping users solve problems quickly, guiding them through HR and payroll processes, and ensuring everyone gets the support they need.
What you will do: You will handle calls, emails, and requests related to HR and payroll systems like SAP SuccessFactors Employee Central and other payroll platforms. Your main tasks will include logging user issues, providing step-by-step guidance over the phone or remotely, and following up to ensure problems are fixed. You will also help users reset passwords, update personal details, and troubleshoot errors in HR or payroll processes.
What you will get: This is a permanent position with a focus on supporting Advtech’s HR and payroll operations across multiple brands and countries. The role offers the chance to work in a dynamic environment with opportunities for growth in IT, HR, or payroll fields.