Job Description
This job is for an Order Fulfilment Agent working with fibre internet services. Moladira Skills, a telecommunications company, is hiring someone to handle fibre orders from start to finish. Based in Johannesburg, Gauteng, this contract role involves processing orders, customer communication via WhatsApp, technical support, and coordination with installers. Responsibilities include order tracking, troubleshooting, service activation, and managing customer requests like address changes, plan upgrades, and cancellations. Basic fibre knowledge and CRM/ticketing experience are preferred. The role requires strong communication, organization, and a customer-first approach. Salary is R96,000 per year for a temporary on-site position.