What the job is: This is a Counter Supervisor position available in Gauteng. The company is hiring someone to oversee daily operations at a counter or service desk, ensuring smooth workflow and customer satisfaction. This role is ideal for someone who enjoys leadership, team management, and maintaining high standards in a fast-paced environment.

What you will do: As a Counter Supervisor, your main responsibility will be to manage and coordinate the work of staff at the counter or service point. You will ensure that all transactions are handled efficiently and accurately, while also addressing any customer concerns or complaints professionally. Another key task is to monitor stock levels and assist in restocking supplies as needed to avoid shortages. You will also be responsible for training new employees on company policies, procedures, and customer service best practices. Additionally, you may need to prepare daily reports on sales, customer feedback, or operational issues to help improve service quality.

What you need: To qualify for this role, you should have at least 2-3 years of experience working in a supervisory or customer-facing position, preferably in retail, banking, or a similar industry. Strong communication skills are essential, as you will be interacting with both customers and team members regularly. Attention to detail is important to ensure accuracy in transactions and record-keeping. A basic understanding of inventory management and problem-solving skills will also be beneficial. While formal qualifications may vary, a Matric certificate or equivalent is typically required, and additional training in customer service or management could be an advantage.

What you will get: The job posting does not specify salary details, but this role likely offers a stable full-time position with opportunities for career growth. Benefits may include on-the-job training, performance-based incentives, and a supportive work environment.