Job Description
This job posting is for a Counter Supervisor position in Johannesburg, Gauteng. The role involves overseeing daily operations at a customer service or retail counter, ensuring smooth transactions and customer satisfaction. Responsibilities include training staff on cash handling, POS systems, and company policies; monitoring transaction accuracy; resolving customer complaints; and generating daily reports on sales, stock levels, or operational issues. Qualifications require at least 1-2 years of experience in a customer-facing role, strong communication skills, basic math proficiency, and the ability to work under pressure. A high school diploma (Matric) is the minimum requirement. The position is full-time, on-site in Johannesburg, with standard benefits.