This job is for a Command Centre Operations Manager working in Durban, KwaZulu-Natal. The company operates in facilities management, cleaning, and security. The role involves leading a 24/7 technology-driven command centre, ensuring smooth operations and efficient service delivery through data, technology, and strategic planning. Responsibilities include managing day-to-day operations, workforce planning, incident handling, performance monitoring, and developing SOPs. Collaboration with stakeholders, staff training, and compliance with safety/quality standards are key. The ideal candidate has Matric (Grade 12) and 5-8 years of operations experience, with at least 3 years in management. Experience in security, facilities management, or 24/7 operations is preferred. Strong problem-solving, communication, and organizational skills are essential.