This role involves reviewing and approving claims while ensuring accuracy, compliance, and efficiency in the claims process. Responsibilities include managing withdrawal, death, and disability claims, resolving issues reported by the Pension Funds Adjudicator (PFA) or Financial Sector Conduct Authority (FSCA), and improving claims processes through data analysis. The position requires Matric (Grade 12), proficiency in Microsoft Excel, and knowledge of financial regulations like FICA, POPIA, and Treating Customers Fairly (TCF) principles. Strong communication, detail orientation, and stakeholder management skills are essential.