SAFAL Group, a manufacturing company based in Kisii, is looking for a Sales Officer to join their retail team. This role involves handling customer interactions, managing sales processes, and ensuring smooth operations in a fast-paced retail environment. Key responsibilities include assisting customers, explaining products, processing orders, managing discounts, preparing documentation, maintaining inventory, and providing excellent customer service. The ideal candidate must have a diploma in a business-related field and at least 3 years of sales experience, with 1 year in retail/manufacturing. Strong communication skills in English and Kiswahili, proficiency in Microsoft Office, and a detail-oriented approach are required. The position is permanent, full-time, and based in Kisii with no remote work.