Job Description
What the job is: This is a permanent part-time position for a Sales Assistant at Poetry, a retail store located in Fourways, Johannesburg. The role is part of the Stores Central division under Cape Union Mart International, a well-known retailer in South Africa. If you enjoy working with customers, helping them find what they need, and contributing to a positive shopping experience, this job could be a great fit for you.
What you will do: As a Sales Assistant, your main job will be to ensure customers leave happy and satisfied. You will use customer service techniques to assist shoppers, answer questions, and help them find products. Another important part of the job is following store rules to prevent stock loss, like keeping an eye on inventory and reporting any issues.
You will also be responsible for meeting your own sales targets every day. This means you need to look for ways to increase sales, such as suggesting products, promoting special offers, or helping customers find what they’re looking for. Keeping the store neat and well-organized is also part of your role—this includes tidying up, making sure displays look attractive, and maintaining a clean and inviting environment for shoppers.
Finally, you will help create a welcoming and inspiring atmosphere in the store. This means being friendly, approachable, and always ready to go the extra mile for customers.
What you need: To apply for this job, you don’t need years of experience, but you should have at least six months of work in a retail environment. A Matric certificate (or equivalent) is required, and you must have a clear criminal record, as you will be handling cash and finances.
You should be comfortable using a computer, especially Microsoft programs like Word or Excel, and be able to communicate clearly with customers and colleagues. It’s also helpful if you know about current clothing trends or outdoor lifestyle products, especially if you’re applying to work with specific brands.
The most important qualities for this job are honesty, especially when dealing with money, and the ability to build good relationships with customers and coworkers. You should also be open to new ideas, adaptable to change, and willing to take responsibility for your tasks.
What you will get: While the job posting doesn’t mention a specific salary, this is a permanent part-time position with the chance to grow within the company. You’ll gain valuable experience in retail sales, customer service, and teamwork. The role offers stability, as it’s not a temporary or contract position, and you’ll be part of a well-established retail team in Johannesburg.