Job Description
This job is for a Sales Consultant at Virgin Active South Africa, located in Pietermaritzburg, KwaZulu-Natal. Virgin Active focuses on improving people’s lives through wellness by offering physical, mental, and social well-being experiences. As a Sales Consultant, you will help people join the club by selling memberships and creating a positive experience that encourages long-term commitment. You will turn conversations with potential members into actual memberships using confident and structured selling techniques, guiding prospects through the full sales process. You will recommend the best membership options based on each person’s goals and lifestyle, ensuring they choose what suits them best. You will actively find new leads through walk-ins, referrals, outreach, corporate partnerships, and local events. Building and managing a strong sales pipeline is key, so you will track all leads carefully in the Leads Management System and keep a steady flow of opportunities. Following up on leads promptly and consistently is important, using calls, WhatsApp, and emails to nurture relationships and build trust. Delivering a high-quality customer experience is a big part of the job, representing the Virgin Active brand with energy, professionalism, and attention to detail. You will work with the sales team, experience staff, and personal trainers to maximize opportunities and contribute to the club’s success.