This job is for a Business Analyst at a South African company specializing in payment solutions. The role involves gathering business requirements, documenting processes, and improving workflows for payment services like bills, subscriptions, and insurance. Key responsibilities include creating process maps, supporting project teams, and driving continuous improvement in tools and frameworks. The ideal candidate has 3-5 years of experience in payments (retail, digital banking, EFT, etc.), a tertiary qualification, and proficiency in Microsoft Office, Jira, Confluence, and diagramming tools. Strong communication in English is required, with additional languages a bonus. A valid driver’s license and reliable transport are mandatory.