This job is for a Technical Support Consultant at iStore, Africa's largest Apple Premium Reseller. The role involves providing technical support to customers for Apple products at the iStore Tygervalley location in Cape Town. Responsibilities include troubleshooting device/software issues, assisting with product training, and ensuring high-quality customer service. Qualifications: Matric with an IT qualification (e.g., CompTIA A+ or Network+), prior helpdesk experience, and strong problem-solving skills. The position is permanent full-time with competitive benefits and career growth opportunities.